Frequently Asked Questions
How can we help?
Everything you need to know about Keepit
What items can I store?
We store furniture, electronics, documents, seasonal items, boxes, and miscellaneous inventory. Dangerous materials, perishable products, and illegal items are not accepted.
Is there a minimum storage period?
Minimum storage period is 1 month. You can extend the period at any time from your control panel.
Can I store luggage while traveling?
Yes — we pick up suitcases and travel gear from hotels and deliver them back to you upon your return. Details are on the luggage storage page.
Who packs the items?
The courier brings packaging materials and packs items on-site. If you prefer to pack in advance, you can purchase a cardboard box from the packaging page — we'll deliver it to your address.
How do I track what I have in storage?
Each item is photographed at intake and entered into a digital inventory — your dashboard shows what's stored and in what condition, any time.
What items don't you store?
We store most things, but a few categories are not accepted: musical instruments (piano, guitar, grand piano), perishable goods and food, liquids, flammable/explosive or hazardous items, weapons and ammunition, illegal or legally prohibited items, live animals and plants, and cash or valuables.
